Almost more than 5
months now, I discovered a company along edsa road. I had no knowledge of this
company and that the only thing I knew about this was that it is a call center
company. Given with my previous experience in the call center I decided to apply
and try my luck.
My original mission
assuming that I'm successful getting
hired was a simple "Survey and Dig" , on which I could only get past
as far as nesting phase then be off again to another place . I would just get the
total months salary so I could use it on personal reasons for my sailing job,
namely for licensure examination and job related supplies for sailing.
Big turning point of
my mission which resulted to being "Extended" was when my Trainer /
Temporary Trainer Norman Estrada, Defended my stay here and argued to the brass
that I'm the agent worth saving . A decision I'm forever in debt of and he has
my respects on it.
I always distance
myself from my co-workers given the fact that my original intention here is
fund raising only and that I may not last long enough for us to get to know
each other. I always thought that is the best possible action so that incase I
may leave the company the emotional impact would be less, I didn’t even bother
to know their names or any other personal details about them.
went along on the
following months doing what I usually do and did what necessary actions I would
take and felt no remorse on it. I did what I had to do and disconnected callers
at will. I could be a lot of things as a telephone operator but I'm no call manipulator
nor even a "Judas" to my own fellow telephone operators.
Already wrote down
here what people need to know about, I wrote down my frustration, hopes and
dreams and my struggles on how life is inside Philippine Call Centers. I
already told everyone what they needed to know, I knew my comrades well and
they can look out for themselves. Perhaps it is time for me to leave this call
center company , I had stayed long enough - far longer time than it was
originally intended, I already passed my resignation letter to the HR
department.
My stay here is not
permanent nor even for settlement , This is simply a fund raising campaign to
finance my sailing profession. This mission is a success on the fact that I
drew enough money to finance all the supplies I needed.
I would like to
specially thank the people who fought alongside with me in this campaign, These
are the few good people here in TRANSCOM
Norman Estrada
Mark Anthony Barilea
Raymond Victor
Erica Chavez
Christian Cruz
Erich B. Tunque
Richard Anthony
Regidor
Peter Danbert
Powell
Bernadette A.
Retorca
Mars Milano
RICHELLE ANNE
THERESE REMIGIO
BHEVERLY BRON
DUSTIN DAVE CENINA
GLORIA LAYNO
JENELYN PAWHAY
JEROME CADANGYAO
JOSHUA JOSE MAGPAYO
MARIE ANTONETTE
GACUTAN
MARK ANTHONY
MACASPAC
MICHAEL VINCENT
GOZON
ROSALEEN MAMARADLO
ERNESTO JR ZAGALA
KIM SANTIAGO
I learned an
important lesson about Philippine Call Centers and Philippine Maritime
Industry. That other people are not all evil…. And that our own people are not
all good.
I guess this is the
way how will I close the "Volume 5" of my Blog and offline diary
before I proceed to "Volume 6" . I'd be leaving the overall epilogue
ambiguous
This is my story,
and I am sticking to it……...
