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Friday, January 4, 2013

GOING BACKWARDS

    Hello Celine and Michael,

    Please also issue NTE’s to all of the Team Leaders and Business Managers of the offending employees.

    Same offences are taking place over and over again.

    Siva

    From: PARILLA Michael 
    Sent: Wednesday, December 26, 2012 1:17 PM
    To: TRASMONTE G; MARFIL Celine; DE BELEN Michael
    Cc: BAIS Emily Grace; RIVERA Randy; NOCHE-DE GUZMAN Junelle; SALANGSANG Joanne; RIVERA Fernandus Ceasar; PRADO Shayenne Christine; LEONARDO Sofia Marie; ALMACEN Ana; ESCALANTE Hannah; GAMUTAN Liezl; RASCO Alexander; SUBRAMANIAM Siva; MENDIZABAL Debie Rose; BALNIG Glenn
    Subject: Infraction report Dec 19 - 25

    Hi Celine,

    Please issue NTE to employees below.

    Thanks,

    Michael



    Date
    Name of violator
    CIM #
    Team Leader
    Violation
    12/19/2012
    Rue an Guiriba
    79817
    Chris Sacramento
    pouch w/ cell phone on floor work station
    12/19/2012
    Cecile Samonte
    79827
    Chris Sacramento
    pouch w/ cosmetic
    12/19/2012
    Catherine Joy Delfin
    77490
    Donn Barrera
    browsing Manga internet
    12/19/2012
    Vinoya Krystel
    80331
    Monica Cadavos
    pouch and wallet on floor work station
    12/19/2012
    John Robert Caluya
    78537
    Monica Cadavos
    Having Cell phone on production floor/coached by TL
    12/19/2012
    Gian Paola Riosa
    69492
    francis Orlanes
    Caught on Act using Cell phone on work station
    12/19/2012
    Evelyn Cristobal
    74322
    john Lumanglas
    Caught on Act amplifier connected to Avaya on work station
    12/19/2012
    Ritz Miguel Ricardo
    77275
    Ernie Sumayod
    pouch w/ cosmetic found on desk.
    12/19/2012
    Sarrah Mallilin
    77119
    sam Rodriquez
    Having Cell phone on production work station.
    12/19/2012
    Aileen P. Santos
    74859
    sam Rodriquez
    pouch w/personal kit contents.
    12/20/2012
    Katherine Gamban
    59691
    TL Jaicelle de Los Santos
    sleeping on work station
    12/20/2012
    Timothy Blanco
    77757
    TL Janice Medina
    not wearing ID at work station
    12/20/2012
    Ma. Aljeen Santos
    76320
    TL Janice Medina
    Having Cell phone on production floor.
    12/21/2012
    Ma Cristina Magluyan
    75132
    Julius Daep
    wearing slipper
    12/22/2012
    Aiza Mamales
    73833
    Mavic Burlaos
    Using Cellphone on work station
    12/22/2012
    Christian Alvarez
    75141
    Juan Maglonzo
    Browsing internet/Billiard Game
    12/22/2012
    Marivic Burlaos
    73499
    Andus Rivera
    Charging phone apple on CPU
    12/22/2012
    lilibeth Magwili
    77779
    TL Juncen
    Non Spill Proof
    12/22/2012
    Jasper Baldopena
    77755
    TL Glenda
    Having cell phone inside production floor
    12/23/2012
    Carmela Auxillo
    75471
    Tammy Galvez
    wearing slipper inside production
    12/23/2012
    Virgilio Cosa
    75481
    Tammy Galvez
    wearing slipper inside production
    12/23/2012
    Shiela Gaid
    77536
    TL Juncen
    Pouch on desk
    12/23/2012
    Renz Saavedra
    76823
    TL ED
    Browsing internet unauthorized website
    12/24/2012
    Molina, Shanuelle
    76784
    Jerome Gozo
    Wearing short Dress
    12/25/2012
    Movilla, Eileen N.
    43782
    TL Donne
    Wearing short Dress
    12/25/2012
    Andrew Castillo
    73822
    TL Harry
    Using cell phone inside production
    12/25/2012
    Neil Zuñiga
    73479
    Marivic
    Browsing unauthorized website.

    POOR AGENTS
    Rue an Guiriba
    Cecile Samonte
    Catherine Joy Delfin
    Vinoya Krystel
    John Robert Caluya
    Gian Paola Riosa
    Evelyn Cristobal
    Ritz Miguel Ricardo
    Sarrah Mallilin
    Aileen P. Santos
    Katherine Gamban
    Timothy Blanco
    Ma. Aljeen Santos
    Ma Cristina Magluyan
    Aiza Mamales
    Christian Alvarez
    lilibeth Magwili
    Marivic Burlaos
    Jasper Baldopena
    Carmela Auxillo
    Virgilio Cosa
    Shiela Gaid
    Renz Saavedra
    Molina, Shanuelle
    Eileen N. Movilla
    Andrew Castillo
    Neil Zuñiga

    POOR T.L.'S
    Chris Sacramento
    Donn Barrera
    Monica Cadavos
    francis Orlanes
    john Lumanglas
    Ernie Sumayod
    sam Rodriquez
    Jaicelle de Los Santos
    Janice Medina
    Julius Daep
    Mavic Burlaos
    Juan Maglonzo
    Andus Rivera
    Tammy Galvez
    Jerome Gozo


    Sounds disconcerting right ? Yeah a call center agent typically gets this message on their email inbox every now and then , BPO industry is always hiring 24 / 7 on the fact that they are also always firing people . Keep in mind that the call center industry here in the Philippines has the highest attrition rate of all in the labor force , which amounts to about 60 plus percent. To plainly say it , out of the 100 people who get the so called "Hired" , 60 plus of them wont last till next month.

    As seen here , Were having dinner together in new years day
    Anyway let not the memo trouble me and it is not of my concern. To me this people are just a name on the list that will be fired by this January,  I don’t know them personally and never knew them, I wouldn't care less if they get fired or not. In any way  this order was given by the ever high and mighty country manager Indian lordship Siva subrama-Suck-my-Cock, Fucking Indian trash bastards- doesn't even know the value of employee's, if it weren't for us rank and file employee's , TRANSCOM would be sucking in with their tits by now.

     Although some of the people who are involved in the list have a valid reason why they should be terminated - Some people do not. If I read it correctly , some people here are to be fired just because they carried a different type of coffee mug , Heck if I read even closer some people are going to be fired because they wore a mini skirt and flip flops on Christmas day , and get this ! one person on the memo is even going to get fired just because she was caught having a pouch containing a make-up kit. Bloody Fuck management , I don’t see anything wrong if a person carries a makeup kit (unless it has a plastic explosive ingredient underneath it) , the person is just conscious on her looks and I don’t see anything wrong about it. I don’t have a fucking idea why the TRANSCOM management see it as a *capital crime* in the office , guess they hate max factor or sara lee brands.

    In other news related to *Office politics* ….

    View of the whole metropolis in Pasig, via TRANSCOMS Roof deck Floor , A whole city view

    Midway during our shift , Were pulled off by TL John Rivero and was order to go to the UK room in the office, Inside it we were debriefed and was told that there was no tentative date yet on when will we go back to the "TV Department". Our TL only told us that the *Brass* is still working their way up on putting us back in TV, and we should just be patient.

    Renee, Dustin, Gwen, McVin, Mark are in an Uproar over in the meeting and said that the brass should have been putting the group back again on TV department by now and the deal was only for three weeks, It won't make any sense why they are still holding us up until now and that most of the teams from the TV have already been put back by now. Most of us in the Team share the same sentiments as what the five said , and that we did after all signed up as TV rep agents and not as dedicated Customer Service reps

    As for me I take what the Brass said that we should just be patient and that they'd be putting us back in TV Department , Otherwise I would just think that TRANSCOM Managers are nothing more than just a big fucking son of a bitch liars.

    In other News,

     employees , taking a view in the fireworks display
    TRANSCOM held another get together dinner at the roof deck of their building , in celebration of new years day. The whole team was also in the roof deck and watched the fireworks display around the city. The roof deck view of TRANSCOM Building was great and  I watched the sky lit up on fire works that were made around the city , It was definitely amazing on the view and that somehow being in the roof deck has let me see how beautiful the dull sky is during new year. Honestly I always look at the sky and see how dull it was in the past , but I guess now I'm impress that the dull sky can be at interesting even for a day only.  Interestingly enough whenever I looked at the sky my mind seemed to always float elsewhere and this time my thoughts we somewhere else .

    Surprisingly there was a call spike  (term meaning sudden rush of incoming calls on the phone line) during new years eve and most of us in the team where unable to immediately join TL John at the roof deck and enjoy the cake that was in our table. I was the earliest to arrive along with dustin, rose and gwen to the table and have dinner with our TL.

    As of the moment this is the people composing of our so called Team "Owsum"


    current list of members of team,

    BHEVERLY BRON
     DUSTINDAVE CENINA
     GLORIA LAYNO
     JENELYN PAWHAY
     JEROME CADANGYAO
     JOSHUAJOSE MAGPAYO
     MARIEANTONETTE GACUTAN
     MARKANTHONY MACASPAC
     MICHAELVINCENT GOZON
     RICHELLEANNETHERESE REMIGIO
     ROSALEEN MAMARADLO